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Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.poolcoverdepot.com, and Pool Cover Depot LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pool Cover Depot LLC include www.poolcoverdepot.com and Pool Cover Depot. The Pool Cover Depot website is a ecommerce site. By using the Pool Cover Depot website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Pool Cover Depot may collect personally identifiable information, such as your:
-First and Last Name
-Mailing Address
-E-mail Address
-Phone Number
If you purchase Pool Cover Depot's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pool Cover Depot's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Pool Cover Depot collects and uses your personal information to operate and deliver the services you have requested.
Pool Cover Depot may also use your personally identifiable information to inform you of other products or services available from Pool Cover Depot and its affiliates.
Sharing Information with Third Parties
Pool Cover Depot does not sell, rent or lease its customer lists to third parties.
Pool Cover Depot may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pool Cover Depot, and they are required to maintain the confidentiality of your information.
Pool Cover Depot may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pool Cover Depot or the site; (b) protect and defend the rights or property of Pool Cover Depot; and/or (c) act under exigent circumstances to protect the personal safety of users of Pool Cover Depot, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Pool Cover Depot. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pool Cover Depot website.
Use of Cookies
The Pool Cover Depot website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pool Cover Depot pages, or register with Pool Cover Depot site or services, a cookie helps Pool Cover Depot to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pool Cover Depot website, the information you previously provided can be retrieved, so you can easily use the Pool Cover Depot features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pool Cover Depot services or websites you visit.
Security of your Personal Information
Pool Cover Depot secures your personal information from unauthorized access, use, or disclosure. Pool Cover Depot uses the following methods for this purpose:
-SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
•Delete your personal information from our records; and
•Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
•Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
•Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
•Debug to identify and repair errors that impair existing intended functionality;
•Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
•Comply with the California Electronic Communications Privacy Act;
•Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
•Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
•Comply with an existing legal obligation; or
•Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Pool Cover Depot does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Pool Cover Depot may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Pool Cover Depot, you may opt out of such communications by Customers may unsubscribe from emails by clicking on the UNSUBSCRIBE button..
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SMS/Text Messaging Privacy
If you provide your mobile phone number and opt in to receive text messages from Pool Cover Depot, we may use your phone number to send SMS/text messages related to your pool cover quote, quote updates, reminders, approval confirmation, shipping kit next steps, and the cover duplication process.
Message frequency may vary, typically 1–4 messages per quote request. Message and data rates may apply. You may reply HELP for help or STOP to opt out at any time.
Pool Cover Depot does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS consent information will only be used to provide the messaging services you requested, support the services you requested, or as required by law.
Pool Cover Depot may use trusted service providers to help deliver text messages and related customer communications. These service providers are only permitted to use your information to provide services to Pool Cover Depot and are not permitted to use your mobile phone number or SMS consent information for their own marketing or promotional purposes.
Changes to this Statement
Pool Cover Depot reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Pool Cover Depot welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pool Cover Depot has not adhered to this Statement, please contact Pool Cover Depot at:
Pool Cover Depot LLC
10407 Trenton Ave
Suite A
St. Louis, MO 63132
Email Address:
Telephone number:
636-597-6657
Effective as of December 22, 2022